Placing an Order and Payment: Please phone us to place your order. We recommend that you place your order at least three months prior to your event date to ensure availability. However, please do not hesitate to call us with more or less lead time. We will make every effort to accommodate your order. It is important to us that you are satisfied with your rental. If interested, we suggest that you make an appointment with us to come and see the Linens in person. Almost anytime is possible. To schedule an appointment please call (208) 850.9668. If a meeting is not convenient, call anyway. We can process your order over the phone. Deposit and Payment: 50% of your entire order is required as soon as possible to reserve our staff and your choices of covers, sashes and/or speciality linens for the date that you require them. The balance is payable two weeks before the date of your event. The final invoice will reflect your final counts or RSVP's and can/will be adjusted at time of final payment. Cancellations and Changes: Please be aware that once we reserve an order, other orders may be turned away to honor our commitment to you. In the event you need to cancel an order, $75.00 of your deposit will be forfeited. If cancellation is necessary 48 hours or less prior to your event date, a restocking fee of 25% of your total order will also be charged. Return of Rental Items: We take care of delivery, set-up and pick-up of chair covers if you desire. There is an addtional charge for the set up/tear service. A minimum charge of $100 and $1 per chair over 100 chairs (ie 101 chairs eq $101). Of course, if you would prefer to have your friends and family assume this responsiblity, we can arrange for you or a designee to pickup, setup/teardown and return all items saving the setup fee. Lost/Damaged Linen: All linen and chair covers must be returned in the same quantity and condition that you receive them (i.e. no tears, rips, holes or wax stains). Normal soiling from food and drink stains and handling which can be laundered is expected and not considered damage. Full replacement cost will apply to any items that are rendered unusable or missing upon return of your order. Lost or damage replacement cost on items is five times (5) the individual rental price. Thank You: Thank you for renting from Covered Affairs Idaho, LLC. We appreciate your business and look forward to helping you create all of the Elegant Possiblities. |